IT Support Specialist | Mitarbeiter IT-Support (m/w/d)

Job Summary

This role involves providing essential IT support to employees, ensuring smooth operation of hardware and software. The specialist will be responsible for setting up and maintaining workstations, printers, and mobile devices, as well as installing and configuring operating systems and applications. A key part of the job includes diagnosing and resolving issues at both 1st and 2nd level support, meticulously documenting all support cases and solutions in a ticketing system. Collaboration with external service providers and other IT teams is also a crucial aspect. This position is ideal for a service-oriented individual with a strong foundation in IT, eager to contribute to a dynamic team and further develop their technical skills.