IT Onsite Support Specialist | Mitarbeiter IT Onsite Support (m/w/d)

Job Summary

This role involves providing essential IT support directly to employees, ensuring smooth daily operations. Key responsibilities include hands-on troubleshooting of technical issues, setting up and maintaining end-user devices like PCs, laptops, monitors, and printers, and configuring software and operating systems. The specialist will also manage IT incidents using a ticketing system, oversee meeting room technology, and perform basic network and cabling tasks. Coordination with the central IT team is crucial. The ideal candidate will have a strong IT background, proficiency with Windows and Microsoft Office, and foundational knowledge of network infrastructure. They should be service-oriented, well-organized, and possess excellent communication skills to effectively assist users and collaborate with various departments.