IT Support Specialist | Mitarbeiter IT-Support (m/w/d)

Job Summary

As an IT Support Specialist, you will be the primary point of contact for users, providing comprehensive support for hardware and software issues. Your daily tasks will involve setting up and maintaining workstations, printers, and mobile devices, as well as installing operating systems and various software solutions. You will be responsible for analyzing and resolving technical disruptions, primarily handling first and second-level support requests. This role requires meticulous tracking of support inquiries within a ticketing system and effective coordination with both external partners and internal IT departments. This position is ideal for a service-oriented professional who enjoys problem-solving and contributing to a dynamic team environment.