IT Support Specialist | Mitarbeiter IT-Support (m/w/d)

Job Summary

This role is for an IT Support Specialist who will be the first point of contact for employees, providing comprehensive support for hardware and software issues. Key responsibilities include setting up, maintaining, and repairing workstations, printers, and mobile devices, as well as installing and configuring operating systems and applications. The specialist will also diagnose and resolve technical issues in both first and second-level support, meticulously documenting all requests and solutions in a ticketing system. This position offers the chance to collaborate with both internal IT teams and external service providers, making it an attractive opportunity for a service-oriented professional looking to contribute to a dynamic team and advance their career in IT support.