IT Service Desk Specialist | IT Specialist im Service Desk (m/w/d)

Job Summary

As an IT Service Desk Specialist, you will act as the primary technical point of contact for national and international support requests, handling inquiries via phone, email, or in-person. Your day-to-day responsibilities include troubleshooting and error analysis, developing effective solutions for users, performing client installations and administration, and conducting user training sessions. Additionally, you will engage in smaller project-based tasks and collaborate across various internal departments. This role requires a solid foundation in IT systems and a solution-oriented mindset. The position is particularly attractive due to its focus on a supportive and appreciative company culture, offering an extensive onboarding program, ongoing professional development opportunities, flexible working hours, and the potential for home-office arrangements. It is a permanent position with an initial temporary employment agency placement that includes a clear option for permanent hire.