IT Client Support Specialist | Mitarbeiter Client Support (m/w/d)

Job Summary

As an IT Client Support Specialist, you will play a vital role in maintaining the complex IT environments at Frankfurt Airport. Your day-to-day responsibilities involve providing 1st and 2nd level support for IT systems, both remotely and on-site. You will manage service requests and incidents, troubleshoot hardware and software issues, and ensure compliance with defined Service Level Agreements (SLAs). Additionally, you will handle user and group administration, including Active Directory management, software distribution, patch management, and antivirus maintenance. The ideal candidate possesses a strong background in IT system integration or customer support, with specific expertise in Windows environments and Microsoft Office applications. This position is particularly attractive as it offers a permanent contract with a reputable staffing partner, flexible working hours via a flextime model, and clear opportunities for professional development in a high-stakes, dynamic airport environment.