IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

This role is for an IT Service Technician joining a nationwide service provider in Hohen Neuendorf, Germany. The core responsibilities involve providing on-site and field service support at the 2nd level, along with managing redundant network environments. Day-to-day tasks include troubleshooting hardware and software issues, installing notebooks and PCs, performing hardware replacements, handling warranty claims, and providing Second Level Support for client systems and peripherals like printers. The technician will also be responsible for data recovery, creating hardware and software diagnoses, dispatching, and documenting activities in a ticketing system. This position offers flexible working hours, an agile environment with modern methods, individual development opportunities, and a flat hierarchy, making it an attractive opportunity for professionals looking for a stable and supportive career path.