IT Support Specialist | Fachinformatiker (m/w/d) IT Support

Job Summary

This role is for an IT Support Specialist at an IT company in Großwallstadt, focusing on IT services and engineering solutions. The successful candidate will be responsible for configuring networks, providing 1st and 2nd level support for software and hardware, and assisting users with IT-related issues, including Microsoft Office products and VPN. Key responsibilities also include managing support tickets, both remotely and on-site, and setting up and maintaining workstations and peripheral devices. The ideal candidate will have a completed education as an IT Specialist for System Integration or comparable qualification, or several years of professional experience in IT support as a career changer. Strong problem-solving skills, experience in client or network support, and good knowledge of Microsoft Windows and Office are essential. This position offers a thorough onboarding process, continuous training, and a collaborative team environment with flat hierarchies.