IT Support Specialist | Fachinformatiker (m/w/d) IT Support

Job Summary

As an IT Support Specialist, you will be instrumental in maintaining and enhancing the IT infrastructure for a market-leading company specializing in IT solutions and service management. Your daily tasks will involve setting up and dismantling workstations and peripheral devices like printers, performing system expansions, and providing essential 1st and 2nd level support to users. You will assist with Microsoft Office products, VPN, and other applications, resolve hardware and software issues via a ticketing system, and configure company networks. This role requires a proactive approach to user support, meticulous documentation of all activities, and a strong foundation in client and network support. The position offers a long-term career perspective with ample development opportunities, targeted professional training, and an attractive compensation package, making it an excellent opportunity for a dedicated IT professional.