IT Specialist - Voice Communications | Fachinformatiker Schwerpunkt Voice (m/w/d)

Job Summary

As an IT Specialist focusing on Voice Communications, you will play a critical role in the 3rd-level support department, ensuring the stability and security of SipWise and Softswitch platforms. Your daily responsibilities include managing NGN interconnections with other providers, collaborating with development teams to enhance voice tools, and monitoring key performance indicators (KPIs) through detailed reporting. This position is ideal for a communicative professional with a solid background in network and telecommunications engineering. You will join a growing, regional company dedicated to fiber-optic expansion, benefiting from a collaborative 'we' culture, internal training opportunities, and a stable, long-term career path in a dynamic industry. The role requires a blend of technical expertise in voice protocols and the ability to maintain high performance under pressure.