IT Service Technician | IT-Servicetechniker (m/w/d)
wu personal GmbH Berlin
Job Summary
As an IT Service Technician, you will provide on-site support and perform IMAC services (Installation, Move, Add, Change) for a leading international IT service provider. Your day-to-day responsibilities include setting up and dismantling IT workstations, troubleshooting technical issues directly for end-users, and configuring notebooks. You will be responsible for managing tickets within the system, issuing and reclaiming IT equipment, and providing technical support for both in-person and virtual events. Additionally, you will maintain hardware inventory and documentation. This role requires a solid technical background, proficiency in hardware and software maintenance, and strong communication skills. The position is particularly attractive due to the employer's commitment to long-term assignments, competitive compensation based on the Equal Pay model, and a high probability of being hired permanently by the client company. You will work within a professional environment supporting large-scale enterprise and public sector clients.
Required Skills
Education
Completed technical vocational training or equivalent professional experience
Experience
- Completed technical vocational training or at least 1 year of practical IT experience
- Professional experience in ticket system support and process documentation
- Experience in hardware and software installation and troubleshooting
Languages
Additional
- Work permit required for Germany; availability for full-time work; flexible for project-based assignments.
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