2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

ANG GmbH

Bocholt, Nordrhein-Westfalen, Deutschland
Published Apr 17, 2026
Full-time
Permanent

Job Summary

As a 2nd Level IT Support Specialist, you will be responsible for the administration and maintenance of complex Windows and Linux server environments. Your day-to-day activities involve analyzing and resolving technical malfunctions within the IT infrastructure, managing network systems, and ensuring the stability of server architectures. You will act as a vital link between 1st and 3rd level support, documenting IT processes and implementing security patches and updates. The role is highly technical, requiring the use of advanced monitoring, virtualization, and automation tools to optimize system performance. This position is ideal for professionals who value data security, continuous learning, and collaborative problem-solving. It offers the unique opportunity to work with a modern technology stack including cloud platforms and automation frameworks, all within a stable, permanent employment structure that encourages professional certification and growth.

Required Skills

Education

Not specified

Experience

  • Professional experience in 2nd level IT support and systems administration
  • Practical experience in managing network infrastructures and server systems
  • Experience in troubleshooting and error analysis within complex IT environments
  • Experience with virtualization platforms and automation tools
  • Experience in documenting IT processes and creating operational manuals

Languages

German (Fluent)English (Basic)

Additional

  • Willingness to travel for projects is required. Must prioritize data protection and security in IT operations.