IT Support Engineer (2nd Level) | Support 2nd Level (m/w/d)

ANG GmbH

Berlin, Berlin, Deutschland
Published Apr 17, 2026
Full-time
Permanent

Job Summary

As an IT Support Engineer (2nd Level), you will be responsible for the administration and maintenance of complex Windows and Linux server environments. Your daily activities will involve analyzing and resolving technical malfunctions within the IT infrastructure, supporting network architectures, and ensuring system stability through proactive monitoring and patch management. You will act as a vital link between 1st and 3rd level support, contributing to documentation, process optimization, and large-scale projects such as migrations and rollouts. This role is ideal for a technically versatile professional who values data security and continuous learning. You will have the opportunity to work with cutting-edge technologies including virtualization, cloud platforms, and automation tools. The position offers a permanent contract in a growing company, emphasizing professional development through certifications and the chance to work on diverse, large-scale IT environments.

Required Skills

Education

Not specified

Experience

  • Professional experience in 2nd level IT support and system administration
  • Proven experience in managing Windows and/or Linux operating systems
  • Practical experience with network infrastructure and troubleshooting
  • Experience in documenting IT processes and creating operational manuals
  • Experience with virtualization and automation technologies in professional environments

Languages

German (Fluent)English (Basic)

Additional

  • Willingness to travel for projects is required. Must have a strong focus on data protection and IT security standards.