2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

ANG GmbH

Bonn, Nordrhein-Westfalen, Deutschland
Published Apr 17, 2026
Full-time
Permanent

Job Summary

This role involves the administration and maintenance of complex Windows and Linux server environments within a 2nd level support framework. As a technical expert, you will be responsible for analyzing and resolving infrastructure malfunctions, managing network systems, and ensuring the stability of IT environments. Your daily tasks will include collaborating with 1st and 3rd level support teams, implementing security patches, and participating in large-scale projects such as migrations and automation initiatives. The position is ideal for professionals who value data security and continuous learning, as you will work with a modern tech stack including virtualization, monitoring tools, and cloud technologies. What makes this role unique is the opportunity to work in large-scale, exciting IT environments with a focus on professional development and certifications, supported by a permanent contract in a growing company.

Required Skills

Education

Not specified

Experience

  • Professional experience in 2nd level IT support and system administration
  • Experience in managing Windows and/or Linux operating systems
  • Practical experience with network infrastructures and server systems
  • Experience in troubleshooting and error analysis within complex IT environments
  • Experience with virtualization and automation tools
  • Experience in documenting IT processes and creating operational manuals

Languages

German (Fluent)English (Basic)

Additional

  • Willingness to travel for projects is required. Must have a strong focus on data protection and security standards.