IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

As an IT Service Technician in Karlsfeld, you will join one of Europe's leading IT service providers, focusing on system house and e-commerce services. Your day-to-day responsibilities involve the delivery, installation, and commissioning of various hardware devices, including data migration and the collection of legacy equipment. You will be responsible for configuring and personalizing end-user devices while managing technical escalations. A significant portion of the role involves coordinating appointments with customers, monitoring workflows in internal systems, and maintaining detailed documentation in ticket and asset management systems. This position is particularly attractive as it offers an entry-point for career changers into the IT industry, providing above-tariff compensation and a healthy work-life balance through predictable working hours. You will also have the opportunity to support team leadership in process optimization, making it an ideal role for someone with a practical mindset and strong service orientation.