IT Support Specialist | IT Support (m/w/d)

Job Summary

As an IT Support Specialist in Düsseldorf, you will be the primary point of contact for users facing technical challenges, ensuring smooth daily IT operations. Your role involves managing First and Second Level Support requests, performing hardware and software installations, and conducting detailed error diagnostics. You will be responsible for the setup and distribution of equipment such as notebooks and PCs, while maintaining meticulous documentation within a ticketing system. This position is ideal for service-oriented professionals who enjoy troubleshooting and direct user interaction. The role offers a structured onboarding process and modern IT tools, making it suitable for candidates ranging from Junior to Senior levels. Initially offered via temporary employment (Arbeitnehmerüberlassung), there is a clear option for permanent takeover by the client company, providing a stable long-term career path in a collaborative environment.