IT Support Specialist | Mitarbeiter/in im IT-Bereich (m/w/d) 028/26
Friedrich-Loeffler Institut Bundesforschungsinstitut für Tiergesundheit
Job Summary
This full-time, permanent position at the Friedrich-Loeffler-Institut involves providing essential technical support within a leading global research environment focused on animal health. You will be responsible for day-to-day first-level support, managing service requests via a ticket system, and maintaining IT workstations, including hardware like notebooks, monitors, and printers. Your role includes installing and configuring standard software and operating systems in a Windows environment, as well as assisting with local network infrastructure and server room maintenance. The position is ideal for service-oriented professionals who enjoy troubleshooting and documenting system changes. Working for a federal research institute offers high job security under the TVöD public service collective agreement, flexible working hours without core times, and a comprehensive social benefits package, making it an attractive long-term career move in a scientifically significant setting.
Required Skills
Education
Completed vocational training in IT (e.g., IT Specialist for System Integration / Fachinformatiker Systemintegration) or a comparable qualification.
Experience
- Professional experience in IT Support or User Help Desk
- Several years of practical experience required if applying with a comparable qualification instead of a specific IT degree
- Experience in handling ticket systems and structured fault analysis is preferred
- Experience in installing and configuring standard software in Windows environments
Languages
Additional
- Must pass a security clearance check in accordance with the Security Check Act (SÜG). Position is located in Mecklenhorst / Mariensee.
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