IT Support Specialist | Mitarbeiter/in im IT-Bereich (w/m/d) 028/26
Friedrich-Loeffler Institut Bundesforschungsinstitut für Tiergesundheit
Job Summary
As an IT Support Specialist at the Friedrich-Loeffler-Institut, you will be responsible for first-level support, handling service requests and technical issues via telephone, ticket systems, and on-site visits. Your daily routine involves setting up and maintaining IT workstations, including hardware like notebooks, monitors, and printers, as well as installing and updating standard software in a Windows environment. You will also assist in managing local IT infrastructure such as server rooms and network components. This role is ideal for a service-oriented professional who enjoys structured troubleshooting and system documentation. The position offers a permanent contract within the public service sector (TVöD), providing high job security, flexible working hours without core times, and a comprehensive benefits package including occupational pensions and health management. It is a unique opportunity to support a world-leading scientific research institute dedicated to animal health and welfare.
Required Skills
Education
Completed vocational training in IT (e.g., IT Specialist for System Integration / Fachinformatiker Systemintegration) or a comparable degree/qualification.
Experience
- Completed vocational training in IT (e.g., IT Specialist for System Integration) or a comparable qualification.
- Several years of practical experience in IT Support or User Help Desk environments.
- Professional experience in Windows-based environments and standard software support.
- Experience in troubleshooting hardware and network-related issues.
Languages
Additional
- Must pass a security clearance check in accordance with the Security Check Act (SÜG). Full-time role (39 hours/week) located in Mecklenhorst / Mariensee.
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