IT Support Specialist | Mitarbeiter/in im IT-Bereich (m/w/d) 028/26

Friedrich-Loeffler Institut Bundesforschungsinstitut für Tiergesundheit

Neustadt am Rübenberge, Niedersachsen, Deutschland
Published Apr 16, 2026
Full-time
Permanent

Job Summary

This full-time, permanent position at the Friedrich-Loeffler-Institut involves providing essential technical support within a leading global research environment focused on animal health. You will be responsible for day-to-day first-level support, managing service requests via a ticket system, and maintaining IT workstations, including hardware like notebooks, monitors, and printers. Your role includes installing and configuring standard software and operating systems in a Windows environment, as well as assisting with local network infrastructure and server room maintenance. The position is ideal for service-oriented professionals who enjoy troubleshooting and documenting system changes. Working for a federal research institute offers high job security under the TVöD public service collective agreement, flexible working hours without core times, and a comprehensive social benefits package, making it an attractive long-term career move in a scientifically significant setting.

Required Skills

Education

Completed vocational training in IT (e.g., IT Specialist for System Integration / Fachinformatiker Systemintegration) or a comparable qualification.

Experience

  • Professional experience in IT Support or User Help Desk
  • Several years of practical experience required if applying with a comparable qualification instead of a specific IT degree
  • Experience in handling ticket systems and structured fault analysis is preferred
  • Experience in installing and configuring standard software in Windows environments

Languages

Not specified

Additional

  • Must pass a security clearance check in accordance with the Security Check Act (SÜG). Position is located in Mecklenhorst / Mariensee.