Onsite IT Technician | IT Techniker (m/w/d) Onsite
puro Personaldienstleistung GmbH
Job Summary
As an Onsite IT Technician in Frankfurt am Main, you will serve as the primary hands-on problem solver for hardware and software issues. Your day-to-day responsibilities involve setting up and dismantling IT workstations, troubleshooting system errors both remotely and in-person, and instructing users on hardware and software usage. You will be responsible for maintaining the network and printer environment while documenting all activities within a ticket system in compliance with Service Level Agreements (SLAs). This role is ideal for a proactive professional who enjoys direct user interaction and technical maintenance. The position offers an attractive 35-hour work week, 30 days of annual leave (upon permanent hire), and a family-friendly environment with flat hierarchies. Initially starting as a temporary placement, there is a clear option for permanent takeover by the client, making it a stable long-term career opportunity.
Required Skills
Education
Completed IT vocational training or an equivalent technical qualification.
Experience
- Professional experience in setting up IT clients and performing software installations
- Professional experience in onsite and remote technical support
- Experience working with ticket systems and adhering to Service Level Agreements (SLAs)
- Experience in network and printer environment maintenance
Languages
Additional
- The position is located in Frankfurt am Main. It is a full-time role (35 hours/week) starting as a temporary employment contract with a specific option for permanent takeover. Candidates must be available for onsite work as required for hardware setup and user support.
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