IT Support Specialist | Mitarbeiter IT Service (m/w/d)

Job Summary

As an IT Support Specialist based in Wolfsburg, you will serve as the primary point of contact at the IT helpdesk, managing the full lifecycle of technical support from initial contact to ticket resolution. Your daily responsibilities include installing and maintaining software and operating systems, managing incidents and service requests, and ensuring compliance with internal and legal regulations. You will be responsible for documenting all activities within standard ticketing systems and providing hands-on support for IT hardware such as PCs and printers. This role is particularly attractive due to its structured onboarding process, flexible working hours, and the opportunity for permanent takeover after an initial period of temporary employment. The company emphasizes professional growth by offering manufacturer certifications and individual development opportunities, making it an ideal environment for technical professionals looking to advance their IT service career.