Team Lead Claims and Business Operations | Teamleitung Forderungen und Auftragsgeschäfte (m/w/d)

Job Summary

As Team Lead for Claims and Business Operations, you will be responsible for the professional, organizational, and personnel management of your team. Your daily tasks will involve supporting employees in enforcing claims for compensation (e.g., traffic accidents, medical malpractice, animal-related incidents), realizing outstanding payment claims (e.g., co-payments from insured individuals), and reviewing potential reimbursement claims against other service providers (e.g., occupational diseases, work accidents). You will conduct employee and target discussions, manage disciplinary measures, and ensure the implementation of personnel development initiatives. A key focus is the planning, steering, and optimization of work organization, including task distribution, employee deployment, and workflow coordination to achieve team goals. This role is attractive for experienced professionals with leadership aspirations in the healthcare insurance sector, offering flexibility, mobile working options, and strong support for professional development.