IT Support Specialist for Energy Sector | IT-Supporter Energiewirtschaft (m/w/d)
FERCHAU Contract GmbH Berlin CONTRACT
Job Summary
This role involves the administration, maintenance, and further development of specialized energy sector applications such as Schleupen.CS, KISTERS Belvis, and SAP. As an IT Support Specialist, you will act as the primary point of contact for first-level support, managing incident analysis and coordination with external service providers. Your daily responsibilities include ensuring the stable and secure operation of IT systems within a municipal utility environment, performing release updates, and managing patch installations. You will serve as a technical bridge between IT and various business departments, supporting digitalization and process optimization projects. This position is ideal for professionals who enjoy a mix of technical troubleshooting and project collaboration. The role offers attractive benefits including mobile work flexibility, professional development opportunities, and a strong team culture with regular networking events and comprehensive company pension schemes.
Required Skills
Education
Completed vocational training in the IT field, such as IT Specialist for System Integration, IT Systems Clerk, IT Electronics Technician, or a comparable qualification.
Experience
- Practical experience with energy-specific software applications such as Schleupen.CS, KISTERS Belvis, or SAP IS-U
- Professional experience in network administration and operating Windows and Linux systems
- Demonstrated experience in coordinating and managing external service providers or partners
- Proven expertise in ITIL-based support processes and system update procedures
- Professional experience in first-level application support and incident management
Languages
Additional
- The role requires the ability to work in a mobile/hybrid setting and involves coordinating technical interfaces between IT and specialized business departments.
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