IT Support Specialist (Energy Industry) | IT-Supporter Energiewirtschaft (m/w/d)
FERCHAU Contract GmbH Berlin CONTRACT
Job Summary
As an IT Support Specialist in the energy sector, you will play a pivotal role in maintaining and evolving specialized energy industry applications such as Schleupen.CS, KISTERS Belvis, and SAP IS-U. Your day-to-day responsibilities include providing first-level support, analyzing and prioritizing incidents, and coordinating with external service providers to ensure system stability. You will act as a technical bridge between IT and various business departments, managing system updates, patches, and release documentation. Furthermore, you will contribute to digitalization and process optimization projects. This position is ideal for a professional with a strong background in IT systems administration who is looking to apply their expertise in a dynamic, project-oriented environment. You will benefit from a collaborative team culture, opportunities for professional growth, and flexible working arrangements, all while supporting critical infrastructure in the energy supply sector.
Required Skills
Education
Completed vocational training in an IT field (e.g., IT Specialist for System Integration, IT System Clerk, or IT Electronics Technician) or a comparable qualification.
Experience
- Professional experience in supporting energy industry-specific applications
- Proven experience in network administration and operating Windows/Linux systems
- Experience in coordinating and managing external service providers or partners
- Expertise in ITIL-based support processes and release management
Languages
Additional
- Not specified
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