IT Specialist International Support | IT Specialist (m/w/d) Internationaler Support

Job Summary

As an IT Specialist for International Support, you will serve as a critical technical resource for the Global Service Desk, handling complex 2nd and 3rd level end-user support requests. Your daily responsibilities include performing error diagnosis and analysis, monitoring incidents, and ensuring data security. You will play a hands-on role in infrastructure management, overseeing server and storage systems, performing hardware replacements, and facilitating migrations from on-premises environments to the cloud. Additionally, you will provide technical support for telephony systems and mobile devices. This role is ideal for professionals seeking a stable, permanent position in the heart of Hamburg with a company that values professional development. The position offers a modern work environment with hybrid options, flexible hours, and fully funded training opportunities, making it an attractive choice for IT professionals looking to advance their technical career in an international context.