IT Service Technician | Servicetechniker und IT-Liebhaber (m/w/d)
BWI GmbH
Job Summary
As an IT Service Technician for the primary digitalization partner of the German Armed Forces (Bundeswehr), you will be responsible for ensuring stable and secure IT services in the Munich North region. Your daily routine involves providing on-site support to users, which includes troubleshooting, new installations, and hardware refreshes for both IT and telecommunications equipment. You will handle IMACD (Install, Move, Add, Change, Dispose) tasks, support 1st and 2nd level requests, and commission customer infrastructure including network and server environments. This role is ideal for those who enjoy hands-on technical work and want to contribute to Germany's digital security. The position offers a secure, long-term career path within one of Germany's largest and most complex IT infrastructures, featuring attractive benefits like a digital voucher card, employer-funded pension, and extensive professional development opportunities.
Required Skills
Education
Completed vocational training as an IT Systems Electronic Technician, IT Specialist for System Integration, or a comparable qualification.
Experience
- 3 years of professional experience in IT service and hardware maintenance
- Professional experience in troubleshooting IT and telecommunications hardware and networks
- Experience in providing on-site user support and technical services
- Experience with ITIL processes and knowledge databases is preferred
Languages
Additional
- Valid Class B driver's license required. Participation in cyclical on-call duty (Rufbereitschaft) is required. Location: Munich (Nord).
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