IT Support Specialist | IT-Supporter (m/w/d)

Job Summary

As an IT Support Specialist, you will serve as the central point of contact for all IT-related matters, supporting both internal colleagues and external partners such as construction service providers. Your daily responsibilities include managing 1st and 2nd level support tickets via Jira, troubleshooting hardware and software issues remotely via Microsoft Teams, and administering a modern system landscape featuring Windows, macOS, and Microsoft 365. You will also play a key role in managing mobile devices, notebooks, and cloud-based environments like Azure. This role is ideal for a proactive professional who enjoys technical problem-solving and process optimization within a fast-paced, innovative environment. The position is particularly attractive due to its high level of autonomy, a culture of continuous learning, and a unique benefits package that includes an additional 5% salary bonus for perks like company cars, bikes, or extra vacation days.