IT Support Specialist | Fachinformatiker/In / Kundensupport / IT-Support

Job Summary

As an IT Support Specialist at Plum Druck + Entwurf GmbH, you will join a growing IT department within a full-service media and advertising agency. Your daily responsibilities will center on providing high-quality technical assistance to small and medium-sized business clients, primarily via telephone and remote maintenance software. You will be responsible for managing domain registrations and troubleshooting technical issues related to email accounts and general system integration. This role is ideal for a proactive problem-solver who enjoys direct customer contact and technical analysis. The position is particularly attractive due to its focus on work-life balance, offering solid core working hours with no overtime, flexible vacation planning, and a modern office environment that allows for personal development. The company fosters a diverse and inclusive culture, featuring unique employee-led break activities and a pet-friendly policy.