IT Support Specialist | Fachinformatiker/In / Kundensupport / IT-Support

Job Summary

As an IT Support Specialist at Plum Druck + Entwurf GmbH, you will join a growing IT department within a full-service media and advertising agency. Your daily responsibilities will focus on providing high-quality technical assistance to small and medium-sized business clients, primarily via telephone and remote maintenance software. Key tasks include troubleshooting email account issues, managing domain registrations, and resolving diverse technical queries. The ideal candidate holds a qualification in systems integration or possesses equivalent technical proficiency, including career changers with strong problem-solving skills. This role is particularly attractive due to its commitment to work-life balance, offering solid core working hours with no overtime and flexible vacation planning. Employees benefit from a modern office environment, personalized professional development opportunities, and a unique company culture that accommodates personal needs, including a pet-friendly policy and various employee-organized break activities.