IT Support Specialist | Fachinformatiker/In / Kundensupport / IT-Support

Job Summary

As an IT Support Specialist at Plum Druck + Entwurf GmbH, you will join a growing IT department within a full-service media and advertising agency with nearly 40 years of history. Your day-to-day responsibilities will center on providing technical assistance to small and medium-sized business clients via phone and online channels. This includes managing and registering domains, as well as diagnosing and resolving technical issues related to email accounts and general system integration using remote maintenance software. The ideal candidate holds a qualification in systems integration or has relevant technical experience, even as a career changer. This position is particularly attractive due to its focus on work-life balance, offering solid core working hours with no overtime, flexible vacation planning, and a modern office environment that permits dogs. The company emphasizes personal growth, providing tailored learning opportunities and the freedom to explore new technical paths within a flat hierarchy.