IT Support Specialist / Systems Integration Technician | Fachinformatiker/In / Kundensupport / IT-Support

Job Summary

As an IT Support Specialist at Plum Druck + Entwurf GmbH, you will join a growing IT department within a long-established full-service media agency. Your day-to-day responsibilities will focus on providing technical assistance to small and medium-sized business clients, primarily through phone and online support. You will be responsible for the registration and management of domains, as well as the analysis and resolution of technical issues related to email accounts and general IT infrastructure using remote maintenance software. This role is ideal for a problem-solver who enjoys direct customer interaction and independent work. The position is particularly attractive due to its stable core working hours, a commitment to zero overtime, and a modern agency environment that allows for personal development and a flexible work-life balance, including a pet-friendly office policy.