IT Support Specialist (Greater Kiel Area) | IT Specialist Regionalgesellschaften (Großraum Kiel) (m/w/d)
ALDI Einkauf SE & Co. OHG
Job Summary
As an IT Support Specialist for regional branches, you will be the primary technical point of contact ensuring the operational readiness of hardware across sales outlets and central warehouses. Your daily responsibilities include installing, maintaining, and troubleshooting point-of-sale (POS) systems, PCs, peripheral devices, and network infrastructure. You will play a critical role in error analysis, ticket creation, and providing direct technical support to end-users. This position is ideal for a proactive professional who enjoys a mix of technical troubleshooting and field-based service. The role is particularly attractive due to the provision of a company car for both professional and private use, a structured onboarding process through the corporate academy, and a secure position within a leading retail environment where you can directly impact the stability of the technical infrastructure.
Required Skills
Education
Completed vocational training in Computer Science/Informatics or a comparable professional qualification.
Experience
- Professional experience in hardware support and maintenance, ideally within retail or warehouse environments
- Practical experience in handling and troubleshooting POS systems and network equipment
- Initial experience in IT user support and working with ticket management systems
- Proven experience in structured problem-solving and service-oriented communication
Languages
Additional
- Valid Class B driver's license is mandatory for regional travel to sales outlets and the central warehouse; Permanent full-time contract.
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