IT Support Specialist (Greater Hamburg-North Region) | IT Specialist Regionalgesellschaften (Großraum Hamburg-Nord) (m/w/d)

Job Summary

As an IT Support Specialist for the Greater Hamburg-North region, you will be the primary technical point of contact ensuring the seamless operation of IT infrastructure across retail outlets and a central warehouse. Your daily responsibilities include the installation, maintenance, and troubleshooting of Point-of-Sale (POS) systems, PCs, peripheral devices, and network technology. You will act as a proactive problem-solver, analyzing hardware failures, resolving technical issues, and documenting processes via a ticketing system. Beyond technical repairs, you will provide direct user support, offering guidance on hardware usage and optimizing technical workflows to maintain a stable infrastructure. This role is ideal for service-oriented professionals who enjoy a mix of technical hands-on work and regional mobility. The position is particularly attractive due to the provision of a company car for private use and the stability of working for a leading retail innovator with structured professional development opportunities.