Onsite IT Support Specialist | Onsite IT-Support Specialist (w/m/d)

Job Summary

As an Onsite IT Support Specialist in Berlin, you will provide critical technical assistance directly at two alternating client locations. Your daily responsibilities include managing first-level and 1.5-level support tickets, resolving IT malfunctions, and handling user requests within a modern enterprise environment. You will be deeply involved in user management through Active Directory and Microsoft Azure, while also executing hardware rollouts, system moves, and upgrades (IMAC). This role is ideal for a flexible professional who enjoys direct user contact and wants to work within a large-scale infrastructure project for a leading German IT service provider. The position offers the chance to work with modern tools and professional processes, providing a stable long-term perspective with potential for professional development and future project transitions.