Onsite IT Support Technician | Onsite Supporter (m/w/d) in Berlin

Job Summary

This role is for a technically skilled Onsite IT Support Technician in Berlin, focusing on ensuring the smooth operation and availability of IT systems. The successful candidate will be responsible for installing and deploying devices via PXE infrastructure, managing user accounts and permissions in Active Directory, and handling hardware distribution. A key part of the role involves processing incoming incidents and requests according to agreed Service Level Agreements (SLAs), with a strong emphasis on timely resolution to maintain operational continuity. This position is ideal for someone who enjoys problem-solving in a dynamic IT environment and is looking for a role where no two days are the same, contributing to a smarter future with a global engineering and IT leader.