2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

As a 2nd Level IT Support Specialist, you will be responsible for the administration and maintenance of Windows and Linux server environments. Your daily activities will involve analyzing and resolving complex technical disruptions within the IT infrastructure, including network systems and server architectures. You will act as a vital link between 1st and 3rd level support, ensuring efficient escalation management and the implementation of sustainable technical solutions. Beyond reactive troubleshooting, you will actively participate in system monitoring, performance optimization, and the rollout of security patches and updates. This role is particularly attractive for professionals who enjoy variety, as it involves working with a broad modern tech stack—ranging from virtualization and cloud technologies to automation scripting—within large-scale IT environments. The position offers a permanent contract, continuous professional development opportunities, and the chance to work on diverse projects that may involve travel.