Onsite IT Process Technician | Onsite Techniker IT Prozesse (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role is for an experienced Onsite IT Process Technician in Braunschweig, supporting the IT processes for a commercial vehicle manufacturer. The successful candidate will be responsible for a variety of tasks including software and operating system installations, configuring and repairing desktops, notebooks, tablets, and mobile scanners, and troubleshooting hardware and software issues both remotely and onsite. A key part of the role involves coordinating operational processes with specialist departments and projects, managing IT processes according to ITIL, and planning resources and work packages. The position offers a chance to take on more responsibility within a supportive, international team, with regular working hours and good public transport links. This is a full-time, permanent position, initially through temporary employment with the option for direct hire.
Required Skills
Education
Completed vocational training in IT, e.g., IT Specialist for System Integration, IT Customer Advisor, IT System Electronics Technician, IT System Salesperson, IT Service Technician, Information Electronics Technician, or comparable qualification/experience.
Experience
- Professional experience as an Onsite Technician
- Professional experience in 1st and 2nd Level Support
- Practical experience in troubleshooting hardware and software
Languages
Additional
- Class B driving license required.
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