Onsite IT Support Specialist | Onsite Supporter (m/w/d) in Kölleda

Job Summary

This role is for a technically proficient Onsite IT Support Specialist in Kölleda, Germany, who enjoys solving IT problems in a dynamic environment. The specialist will be responsible for processing individual IT incidents and IMAC (Installation, Move, Add, Change) services, ensuring adherence to service levels. Key responsibilities include troubleshooting hardware and software issues on client systems, assisting users with mobile devices (iOS/Android), and diagnosing network problems. The position involves configuring and installing PCs, notebooks, and printers, documenting tasks in a ticketing system, and providing hands-on support for network components. This is an exciting opportunity for someone looking for a varied role within a global engineering and IT company, offering team spirit, work-life balance, and continuous development.