IT Service Technician | IT Service Techniker (m/w/d)

puro Personaldienstleistung GmbH

München, Bayern, Deutschland
Published Apr 3, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician in Munich, you will serve as a vital bridge between technology and people, focusing on high-quality problem-solving and user support. Your daily responsibilities include troubleshooting hardware and software issues, providing first and second-level support via a ticketing system, and assisting users with Microsoft Windows and Office products. You will also be responsible for maintaining accurate IT documentation. This role is ideal for technical professionals who enjoy direct user interaction and hands-on hardware management, including notebooks, desktops, and smartphones. The position offers an attractive salary and intensive onboarding within an international work environment. Initially starting as a temporary placement, there is a clear option for permanent takeover by the client company, making it a great opportunity for long-term career stability.

Required Skills

Education

Successfully completed vocational IT training (e.g., IT Specialist for System Integration, IT Customer Support, or a similar qualification).

Experience

  • Professional experience in IT user support or on-site service
  • Practical experience in troubleshooting hardware and software malfunctions
  • Familiarity with managing IT end-user devices such as laptops and mobile phones

Languages

German (Basic)

Additional

  • Location: Munich. This position is a temporary-to-permanent placement (Arbeitnehmerüberlassung with option for takeover).