IT Service Technician Onsite Support | IT Servicetechniker Onsite Support (m/w/d)

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Apr 3, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician for Onsite Support in Hamburg, you will be the primary point of contact for local technical assistance within an international IT services and engineering firm. Your daily responsibilities include installing hardware and software, managing the client lifecycle, and maintaining technical documentation and inventory data. You will play a critical role in error analysis and troubleshooting for hardware, software, network, and communication systems. This position focuses on providing high-quality second-level support directly at the customer's site and administering the client environment. The role is initially offered through temporary employment with a clear option for permanent takeover. It is an ideal opportunity for professionals seeking a performance-based salary and personalized development opportunities within a globally active organization that values knowledge transfer and expertise.

Required Skills

Education

Completed vocational training in the IT sector (e.g., IT Specialist for System Integration, IT Systems Electronics Technician, IT Systems Management Assistant, or Information Electronics Technician).

Experience

  • Professional experience in IT service or system integration
  • Experience in hardware and software installation and maintenance
  • Experience in error analysis and troubleshooting for networks and communication systems
  • Experience in technical documentation and inventory data maintenance
  • Experience providing second-level support in a customer-facing environment

Languages

German (Fluent)English (Fluent)

Additional

  • Class B driver's license is preferred. Position is based in Hamburg and involves onsite customer support.