IT Support Specialist | IT Supporter (m/w/d)

Job Summary

As an IT Support Specialist for a leading manufacturer of medical databases, you will play a vital role in supporting software solutions used in occupational medicine. Based in the heart of Hamburg, your day-to-day responsibilities involve providing first and second-level support to international clients via telephone, email, and remote maintenance. You will be the primary point of contact for explaining proprietary software functionalities, performing software installations, and managing updates. This role is ideal for service-oriented professionals who enjoy direct client interaction and technical problem-solving. The position offers a unique opportunity to work in a family-like atmosphere with flexible working hours and a clear path for professional development. Initially starting through a personnel service provider, there is a strong option for permanent takeover by the client company, making it an attractive entry point into a stable and growing medical technology sector.