IT Service Coordinator | IT Fachkoordinator:in

Job Summary

As an IT Service Coordinator for DB InfraGO AG in Stuttgart, you will lead the decentralized IT operations and coordinate the delivery of internal IT services following ITIL best practices. Your daily responsibilities include advising internal customers, managing IT asset data, and ensuring the implementation of framework standards and facility management contracts. You will play a critical role in optimizing IT service costs and monitoring maintenance measures (both preventive and reactive) to ensure high quality and reliability. This position is ideal for a proactive problem-solver who enjoys bridging the gap between technical infrastructure and service management. You will work within a large-scale mobility environment, ensuring that IT systems for infrastructure and logistics remain operational and efficient. The role offers a high degree of responsibility in quality assurance and secondary monitoring of IT systems, making it a unique opportunity to shape the digital backbone of Germany's rail infrastructure.