IT Technician Onsite Support | IT Techniker Onsite Support (m/w/d)

Job Summary

This role is for an IT Technician specializing in onsite and second-level support in Augsburg, Germany. The successful candidate will be responsible for resolving a wide range of IT issues, including incident management, service requests, and hardware repairs for desktops, notebooks, and tablets under warranty. Key responsibilities also involve remote and onsite software and operating system installations, as well as maintaining precise documentation for onsite services. This position offers the opportunity to work within an international environment as part of an innovative and supportive team, with a strong potential for long-term employment within a leading managed services company. Ideal candidates will possess solid technical experience in user and 2nd level support, strong knowledge of Windows client operating systems, and familiarity with local applications and mobile devices.