Onsite Support Specialist | Onsite Supporter (m/w/d) in Berlin

Job Summary

This role involves providing essential onsite IT support, focusing on device setup, user account management, and incident resolution for end-users. The specialist will be responsible for installing and provisioning devices via PXE infrastructure, maintaining user accounts in Active Directory, and assigning permissions. A key aspect is the timely processing of incidents according to Service Level Agreements to ensure operational continuity. The position requires a proactive approach to hardware deployment and a commitment to standardized handover processes. This is an attractive opportunity for an IT professional who thrives in a dynamic environment, offering hybrid work flexibility and a chance to contribute to a global engineering and IT leader.