Software Developer Service Management | Softwareentwickler im Service Management (m/w/d)

Job Summary

This role is for a Software Developer specializing in Service Management, focusing on internal service and consulting offerings within a corporate group headquartered in Gummersbach. The successful candidate will be responsible for developing and implementing innovative solutions on the ServiceNow platform, ranging from service portals to AI-based functionalities and workflow automation. A key aspect of the role involves designing and developing interfaces to seamlessly integrate ServiceNow into the existing system landscape, while also collaborating closely with departments to create user-friendly interfaces and digital processes. This position offers a unique opportunity to contribute ideas and expertise to a newly established department, significantly shaping its success. The role also includes optimizing existing implementations, developing solution concepts, and supporting ticket processing and testing.