Working Student Service Management | Werkstudent Service Management (m/w/d)

Job Summary

This role offers an enrolled Bachelor's or Master's student the opportunity to join the internal Service Management team at FERCHAU's headquarters in Gummersbach, focusing on enhancing internal service and consulting offerings across various corporate processes. Day-to-day responsibilities include configuring and customizing intranet applications like Confluence and Linchpin, managing user permissions, and handling support incidents with both internal stakeholders (e.g., Product Owners, Compliance Officers) and external service suppliers. The ideal candidate will have initial practical experience in web application administration and configuration, coupled with an interest in process and tool improvement. This position is attractive due to its flexible working hours, modern hardware, and the chance to take on responsibility, contribute ideas, and potentially secure a permanent role or complete a thesis after graduation, supporting the company's strategic goals in areas like Digital Business Transformation.