IT Onsite Support Technician | Mitarbeiter IT Onsite Support (m/w/d)

FERCHAU GmbH Niederlassung Paderborn

Münster, Westfalen, Nordrhein-Westfalen, Deutschland
Published Mar 31, 2026
Full-time
No information

Job Summary

In this role, you will serve as the primary point of contact for local employees, providing hands-on technical assistance for various IT challenges. Your day-to-day responsibilities include the assembly, maintenance, and replacement of hardware such as PCs, notebooks, monitors, and printers, as well as the installation and configuration of software and operating systems. You will also manage the technical setup of meeting rooms and perform basic network cabling tasks. A significant part of the job involves logging and tracking incidents within a ticket system while coordinating closely with the central IT department. This position is ideal for service-oriented professionals who enjoy direct user interaction and physical hardware management. FERCHAU offers an attractive environment with corporate discounts on travel and electronics, opportunities for professional development, and a collaborative team culture where you can actively shape your own career path.

Required Skills

Education

Completed vocational training in IT (e.g., IT Specialist for System Integration) or equivalent practical experience.

Experience

  • Professional experience in an IT environment
  • Experience in hardware assembly and maintenance
  • Experience with Windows systems and Microsoft Office applications
  • Practical knowledge of network infrastructure and cabling
  • Experience in user support and service-oriented communication

Languages

Not specified

Additional

  • Not specified