IT Support Specialist | Mitarbeiter IT-Support (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will be the primary point of contact for technical inquiries regarding hardware and software. Your daily responsibilities include setting up, maintaining, and supporting workstations, printing systems, and mobile devices. You will be responsible for installing operating systems and software solutions while troubleshooting technical issues across first- and second-level support. A significant portion of the role involves managing support requests via a ticketing system and coordinating with both external partners and internal IT departments. This position is ideal for service-oriented professionals who enjoy solving technical problems and want to work for a major technology service provider. The role offers a collaborative team spirit, opportunities for professional development, and the chance to take on responsibility within complex development environments. You will play a vital role in ensuring seamless IT operations for high-profile clients across various industries.