IT Service Technician | IT Servicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Mar 31, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician in Hamburg-Finkenwerder, you will join a friendly team focused on managed services for industrial clients. Your daily responsibilities include providing on-site support for Windows clients, iOS devices, networks, and telecommunications equipment. You will handle 2nd level support requests and maintain technical documentation within a ticketing system. The role offers a high degree of variety through participation in diverse IT support projects. This position is particularly attractive due to the long-term career development opportunities, predictable working hours with flexible shift options, and practical relocation assistance for those moving to the area. The company provides a supportive environment with excellent public transport links, making it an ideal choice for professionals seeking a stable role with a clear path for professional growth.

Required Skills

Education

Completed vocational training in the IT field or a similar qualification through professional experience.

Experience

  • Professional experience in the IT environment or equivalent vocational training
  • Experience in 2nd level support and handling technical inquiries
  • Practical experience with Windows 10 and mobile device support (iOS)
  • Experience in network and telecommunications support
  • Experience using IT ticketing systems for documentation

Languages

English (Intermediate)

Additional

  • Valid Class B driver's license required. Location: Hamburg-Finkenwerder. Full-time, permanent contract option after initial temporary placement.