IT Service Technician | IT Servicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Düsseldorf, Nordrhein-Westfalen, Deutschland
Published Apr 14, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician based in Düsseldorf, you will be responsible for supporting the IT infrastructure of a leading industrial company. Your daily responsibilities include providing on-site support for Windows clients, workstations, and laptops, as well as managing support tickets to ensure adherence to Service Level Agreements (SLAs). You will handle both hardware and software troubleshooting in a dynamic environment. The ideal candidate possesses initial experience in IT support, a solid understanding of network environments, and proficiency in Windows 10 and MS Office. This position offers an attractive work environment with a market-leading IT service provider, featuring opportunities for professional development and the potential for permanent takeover after an initial period of temporary employment. It is an excellent opportunity for a service-oriented professional looking to grow their technical career within a stable industrial setting.

Required Skills

Education

Not specified

Experience

  • Initial professional experience in IT support
  • Experience in on-site troubleshooting for Windows-based clients
  • Practical knowledge of network environments
  • Experience in ticket processing and SLA compliance

Languages

German (Fluent)

Additional

  • Valid Class B driver's license required; Position is located in Düsseldorf; Initial temporary employment with option for permanent takeover.